OPTION · NETWORK DISCOVERY · RANK 2 OF 9

Lansweeper review: agentless discovery that feeds your CMDB

SHORT ANSWER

Lansweeper ranks 2 of 9 at 69.8 out of 100. It is the low-upkeep, priced way to get devices into a CMDB: passive detection by default, agentless scanning and published plans. It hands work to the service desk and documents SaaS only as AI usage tracking.

By The Record Desk · CMDB Alternatives Compare · Published 2026-10-11

RECORD SCORE

Lansweeper is outscored on 7 of 7 criteria.

Company: Lansweeper
Type: Network discovery
Deployment: Three systems for the network including OT, off-network laptops and cloud; agentless scanning, an optional IT agent and a traffic sensor.
Pricing: Free up to 100 assets after a 14-day full trial. Starter from €270 a month (2,000 assets, 1 installation, service desk ticket-enrichment integrations only) and Pro from €474 a month (2,000 assets expandable to 9,000, up to 3 installations, all integrations), both billed annually. Prices were displayed in euros to our browser and may vary by region. Enterprise custom from 10,000 assets, with full API access.
Source: Lansweeper pricing (read again) · Read 11 Oct 2026
Website: lansweeper.com

What does Lansweeper do?

An agentless IT asset discovery platform with passive detection, an optional agent and published plans, that hands its inventory to service desks.

Coverage: "Three systems for the three places assets live: your network including OT, off-network laptops, and cloud".
Source: Lansweeper homepage · Read 27 Sep 2026
Matching: Deduplicates on "MAC, serial, and hostname"; ML fingerprinting against 175M+ devices; "Passive detection runs by default".
Source: Lansweeper homepage · Read 27 Sep 2026
Integrations shown: Jira Service Management, ServiceNow, HaloITSM, Freshservice, TOPdesk, Microsoft Sentinel, Splunk, Armis.
Source: Lansweeper homepage · Read 27 Sep 2026
Scope: IT, OT, cloud and IoT; agentless scanning with an optional agent; "AI Usage Tracking".
Source: Lansweeper product · Read 27 Sep 2026
Plans: Starter includes only service desk ticket-enrichment integrations; Pro includes all integrations and up to 3 installations; Enterprise adds full API access. Discovery connectors import from SCCM, Intune, Airwatch and G-Suite MDM.
Source: Lansweeper pricing (read again) · Read 11 Oct 2026

How does it score on each criterion?

Lansweeper: score per criterion, with reason and source
Criterion	Weight	Why	Source
Completeness of discovery	20%	Discovery for the network including OT, off-network laptops and cloud; SaaS limited to AI usage tracking on the pages reviewed.	Source: Lansweeper homepage · Read 27 Sep 2026
Data trust and reconciliation	20%	Merges duplicate records on MAC address, serial number and hostname, with ML fingerprinting against 175M+ devices.	Source: Lansweeper homepage · Read 27 Sep 2026
Ownership mapping	12%	User data is merged into asset records; an owner workflow is not described.	Source: Lansweeper product · Read 27 Sep 2026
Keeping the CMDB in sync	16%	Sends inventory into ServiceNow, Jira Service Management, HaloITSM, Freshservice and TOPdesk.	Source: Lansweeper homepage · Read 27 Sep 2026
Effort to maintain	14%	Passive detection runs by default, scanning is agentless and an optional agent covers off-network laptops.	Source: Lansweeper product · Read 27 Sep 2026
Actionability	10%	Hands data to ITSM tools; no actions of its own are documented.	Source: Lansweeper homepage · Read 27 Sep 2026
Pricing clarity	8%	Starter from €270 and Pro from €474 a month, billed annually, as displayed in euros; free up to 100 assets; Enterprise quoted from 10,000 assets.	Source: Lansweeper pricing (read again) · Read 11 Oct 2026

What does its record card show?

Documented on the vendor's pages
Partial: in general terms, through another product or by integration only
Not documented on the pages reviewed

FOUND · Documented
Agentless scanning, passive detection and an optional agent for off-network laptops.
Source: Lansweeper product · Read 27 Sep 2026
MATCHED · Documented
Merges duplicate records on MAC address, serial number and hostname.
Source: Lansweeper homepage · Read 27 Sep 2026
OWNED · Partial
User data is merged into asset records; an owner workflow is not described.
Source: Lansweeper product · Read 27 Sep 2026
SYNCED · Documented
Sends inventory into ServiceNow, Jira Service Management, HaloITSM, Freshservice and TOPdesk.
Source: Lansweeper homepage · Read 27 Sep 2026
CURRENT · Documented
Passive detection runs by default alongside scheduled scans.
Source: Lansweeper homepage · Read 27 Sep 2026

A punched line means the vendor's own pages describe that part of keeping a record current. It does not measure how well it works on your estate.

How does it keep the record current?

Lansweeper runs three systems for the network including OT, off-network laptops and cloud. Passive detection runs by default, scanning is agentless, and an optional agent covers laptops off the network. Duplicates are merged on MAC address, serial number and hostname, with machine-learning fingerprinting against more than 175 million devices.

How does it work with a CMDB such as ServiceNow?

Lansweeper shows integrations with ServiceNow, Jira Service Management, HaloITSM, Freshservice and TOPdesk, so the usual pattern is Lansweeper discovering devices and a service desk CMDB holding the record. The Pro plan includes all integrations.

Where is it strong, and where are its limits?

Strengths

Low upkeep: passive detection on by default and agentless scanning.
Published plans and a free tier up to 100 assets.

Limits

SaaS coverage is limited to AI usage tracking on the pages reviewed.
Acting on the data happens in the service desk; no actions of its own are documented.

How does it compare with the others?

Lansweeper or Axonius: Lansweeper 69.8 against Axonius 83.2
Lansweeper or runZero: Lansweeper 69.8 against runZero 69.3
Lansweeper or Oomnitza: Lansweeper 69.8 against Oomnitza 68.9
Lansweeper or Armis: Lansweeper 69.8 against Armis 68.0
Lansweeper or JupiterOne: Lansweeper 69.8 against JupiterOne 67.8
Lansweeper or ServiceNow CMDB: Lansweeper 69.8 against ServiceNow CMDB 64.9
Lansweeper or Freshservice: Lansweeper 69.8 against Freshservice 60.8
Lansweeper or Device42: Lansweeper 69.8 against Device42 55.2

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Frequently asked questions

Is Lansweeper free?

Up to 100 assets, after a 14-day full trial. Starter is listed from €270 a month and Pro from €474 a month, both billed annually (euro prices as displayed to us; the currency may vary by region), and Enterprise is quoted from 10,000 assets. Starter includes only service desk ticket-enrichment integrations; Pro includes all integrations.

Does Lansweeper need agents?

No. Scanning is agentless and passive detection runs by default. An optional agent covers laptops that are off the network.

Can Lansweeper be a CMDB on its own?

It holds a detailed inventory, but the pages reviewed describe sending it to service desks rather than running change or incident workflows itself. Its actionability score is 50.